'It just works' they said. Sorry lads, but it doesn't. The last 24 hours have been testing me to the very limits of my patience. As I mentioned in a previous entry, I'm a recent convert to the quasi-religious grouping that is 'the mac bore'. I was a hacked-off PC user who jumped on the Apple Macintosh bandwagon. And I'd been a very happy boy. That is, until yesterday, when it started crashing and dying. And, I'm not alone. It appears that I'm one of thousands around the world who have been lied to by Apple's 'It Just Works' marketing crap.
Iâ€™ve been working with computers for most of the last ten years. It's my job. And they're important to me. I started on a Windows 3.1 banger and watched the personal computer and the Internet grow from a joke to a useful tool. But almost every day in that ten years, thereâ€™s been a moment when Iâ€™ve silently, or not so silently, cursed these wretched machines. They freeze, they crash, they get infected with viruses every week, they make no sense: theyâ€™re just plain annoying.
But, about six weeks ago, I bought my first mac and I fell in love with it. Two weeks ago, I was joking to a friend at work that if it werenâ€™t for the fact that I already have a girlfriend, and that Godâ€™s canon is set against marriage to white plastic boxes, Iâ€™d make it my wife.
My shiny new macbook was a revelation. A cleverly designed machine that actually works. That was what they said: it just works. Well, you know what chaps? It doesn't bloody work.
It started two days ago. I was in the middle of a Skype call and the machine simply died. Black screen. No warning. A dead lump of white plastic in my hands. It wouldn't turn on. I removed and re-inserted my battery. Then it worked. Then it died again. And again. And again.
So, this morning, after four attempts to boot up, I did some searching. And I discovered that there seems to be something wrong with the 13 inch White Macbook. It's crashing so often that there's actually a name for it: RSS or Random Shutdown Syndrome.
The following video, posted by a digruntled MacBook owner on YouTube, shows exactly what I'm talking about.
Now look. I know that computers are flaky. I expect them to be flaky. But what galls me is that when I went to the Apple store to discuss the idea of buying a Mac, what struck me was the total confidence with which Apple staff said that this would never happen. Macs don't crash, they told me smugly. Macs just work. Well, sorry lads but this one doesn't.
Now, admit you were talking crap and fix them. And remove the lies from your marketing campaign. And do it before I decide to join these chaps in suing you for false advertisement.
Image by miss w. tod